![]() ![]() This error mainly occurs when you have added a type of email account to Microsoft Outlook, but you may use these suggestions even if you have not used such a form of an email address. In this post, we offer the most suitable solutions to this issue. Once the above file has been edited, restart the information store service on the server for the change to take effect.Some users that have Microsoft 365 or Microsoft Office installed on their Windows 11 or Windows 10 computer may get the error message The connection to Microsoft Exchange is unavailable when setting up Outlook or adding a new email ID on their device. However, please be careful when increasing it as it might cause performance impact on the server(s). The MaxHitsForFullTextIndexSearches value can be between 1 and 1,000,000. The above entry will increase the number of search items returned to 2000. If does not exist, simply create it after the tag: To do so, we must add the following entry under the section as follows: To fix this issue, we need to install Cumulative Update (CU) 11, or later, for Exchange 2013.Īfter installing the latest CU, the default value still remains 250, but we can now edit the .exe.CONFIG file to increase this search result limit. We no longer receive the warning message, but only receive 250 results no matter what: If we untick the same option under Search settings: However, if we click on the warning message, we only get an additional 50 results! If we follow the same steps when in Online Mode, we get the same 200 results back:Īs well as the message informing us of the high number of matches found: Unfortunately, the same does not happen when in Online Mode… Now we get all the results, no matter how many, whenever we perform a search. However, if we click on the message itself, which states “(…) click here to view all results” we do get all the results back, as expected.Īn option to avoid this message and automatically return all the results, is to go to options and disable the Improve search speed by limiting the number of results shown: ![]() When we perform a search that returns more than 250 results, we get the following message informing us of the high number of results: When running Outlook in Cached Mode, this does not happen. When running Outlook in Online mode in an Exchange Server 2013 environment, the number of search results is never more than 250, even though there are more results available. ![]()
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